Fivio to Exabytes
Wednesday, 24 December 2008
Phew… i have finally migrated this domain from Fivio to Exabytes..after being with Fivio since 2003..
My experience today just reconfirmed that i made a right choice switching and hosting 4 domains at Exabytes , forgoing atleast 10 months of my hosting left with Fivio. Wonder if Exabytes will ‘compensate’ me in this or not, as i know, they do compensate.
It was a an easy task (but not all that easy for me) because it was made possible with great help from Exabytes Support Team, Wordpress troubleshoot sites, some common sense of mine and my limited knowledge in PHP.
I truly thank the support team from Exabytes (Susan, David, Beng, K.C. Yeap, KM Chow, and if i miss anyone out, i love you equally much) for being soooo patient with all my queries. What i love about them is their prompt replies to my emails which i appreciate so damn much.
I guess there are valid reasons why Exabytes is No. 1 in Malaysia and again kudos to the team at Exabytes.So make a SWITCHHHHH today (like i did) and i bet you will be in good hands when you host at Exabytes.
Will i be paid for this post ? I don’t really care actually, because i posted this to thank Exabytes !
God Bless and Merry Xmas !!
No. 1 — December 30th, 2008 at 10:21 am
Didnt know you’re still with Fivio after so long. I moved 3 years ago from them.
No. 2 — January 1st, 2009 at 8:46 am
they got from bad to worst. really wanted to support them but why should i support when they cant even get basic customer service right. it’s undeniable they are very helpful in certain ways, but i guess its time to move on.
No. 3 — February 3rd, 2009 at 4:22 pm
Hello Andrew,
This post was backlinked to our website. So, I have a quick check on it.
First of all, I would like to thank you Andrew Tan (and also Bernard Loke) for being our customers from 2003. Andrew Tan was one of our pioneer customers.
It is a shame that we have to let go Andrew Tan to other hosting. I hope that Andrew Tan have a good venture in future.
With all respect, I once again glad that you are with us for almost 6 years.
Thank you,
No. 4 — February 3rd, 2009 at 10:56 pm
Thanks Dollah, you guys were great and one thing that i respected you guys is that you are all still young and has a bright future.
In order to be among the best, you guys need to buck up on communication and customer service. Thats the key to customer retention.
Again, a big thank u to u and adely. All the best.