If your are in the customer service/tech support and you cant comprehend simple questions or email, you should ask your boss to move you to inventory or doc control. Better still quit.
How often you get annoyed with the tech support guys? Let it be TM or hosting company. I know my web hosting company has lots of problem comprehending simple emails.
Let me share with you one example : – I had problem login to my CPanel, so i wrote to them.
—
Me:
I am unable to reset CPanel for ndrutan.com even after trying to reset it.Pls assist.Thanks
Tech Support:
Hello Sir,
Please use the billing system to reset the password, you can reset it by link as below https://billing.exabytes.com.my/mypanel/pwreset.phpIf you have any enquiries, please do not hesitate to contact us. Thank You!
Me:
Is this the way to reset the Cpanel for ndrutan.com? Coz i realise thats for the billing login only.
You need to follow the step as below
https://support.exabytes.com.my/KB/a1934/retrieve-hosting-account-password-from-exabytes-billing.aspx?KBSearchID=65350
Posted by Instagrate to WordPress
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Posted by Instagrate to WordPress
Posted by Instagrate to WordPress
Posted by Instagrate to WordPress
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